Terms & Conditions
Last Updated: 25/06/2024
Welcome to The Crystal Paradise, an online marketplace specializing in the sale of spiritual products such as rudrakshas, statues, antiques, jewellery, and pooja accessories. By using our website and purchasing products from us, you agree to abide by the following terms and conditions. Please read them carefully before making any purchase:
- Acceptance of Terms: By accessing and using the The Crystal Paradise website (the "Site") and/or purchasing any products from us, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all other policies and guidelines posted on our website.
- Product Information: We strive to provide accurate descriptions and images of all products listed on our website. However, we cannot guarantee the accuracy, completeness, or reliability of any product information. Colors and sizes may vary slightly from what is displayed on your screen.
- Pricing and Payments: All prices listed on the Site are in the currency specified and are subject to change without notice. We accept various payment methods, including credit/debit cards, PayPal, and other forms of electronic payment. By providing payment information, you represent and warrant that you have the legal right to use any payment method(s) utilized.
- Order Confirmation: Once you place an order on our website, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received your order. Acceptance of your order and completion of the contract between you and The Crystal Paradise will occur when we dispatch the products to you.
- Shipping and Delivery: We aim to dispatch all orders promptly, and delivery times may vary depending on your location and the shipping method selected. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by third-party shipping carriers or other factors beyond our control.
- Returns and Refunds: We want you to be completely satisfied with your purchase from The Crystal Paradise . If for any reason you are not satisfied, you may return the product(s) within 3 days of receipt for a full refund or exchange, provided the product(s) are in their original condition and packaging. Please refer to our Returns Policy for detailed instructions on how to initiate a return.
- Intellectual Property: All content on the The Crystal Paradise website, including but not limited to text, graphics, logos, images, and software, is the property of The Crystal Paradise or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of the content without prior written permission from The Crystal Paradise.
- User Accounts: In order to access certain features of the Site or make purchases, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Limitation of Liability: To the fullest extent permitted by law, The Crystal Paradise and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site or the purchase of any products from us.
- Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
- Changes to Terms and Conditions: The Crystal Paradise reserves the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use the Site after any such changes, you agree to be bound by the revised Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@crystalparadise.in. Thank you for choosing The Crystal Paradise!
