Privacy Policy
Last Updated: 06/12/2025
Crystal Paradise (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website CrystalParadise.in. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following information provided by you:
Full Name
Email Address
Mobile Number
Shipping and Billing Address
Order-related information
B. Payment Information
When you make a payment, your information is securely processed by Razorpay.
We do not store any card details, CVV, UPI PIN, or other sensitive financial information.
C. Technical / Automatic Information
We may automatically collect:
IP Address
Browser Type
Device Information
Approximate Location
Cookies Data
Website Usage Analytics
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To verify and process payments
To deliver products to your address
To provide customer support
For fraud prevention and security
To improve website performance and user experience
To send updates, offers, and promotional emails
You may unsubscribe from promotional emails at any time.
3. Payment Security (Razorpay)
All payments on our website are securely processed by Razorpay, which is PCI-DSS compliant.
Your card/UPI information is encrypted
We do not store any sensitive financial details
Razorpay handles your data as per its own Privacy Policy
4. Data Protection Measures
To safeguard your personal information, we use:
SSL Encryption
Secure Servers
Regular Security Monitoring
Limited Access to Personal Data
5. Sharing of Information
We do not sell your personal information.
Information may be shared only in the following circumstances:
Payment Gateway (Razorpay)
Logistics Partners (Courier Companies)
Customer Support Service Providers
Legal Authorities (only when required by law)
6. Cookies Policy
We use cookies to:
Ensure smooth website operation
Save cart items
Provide a personalized shopping experience
Improve performance and analytics
You may disable cookies through your browser settings.
7. Your Rights
You have the right to:
Access the personal information we hold
Request correction or updating of incorrect information
Request deletion of your information (subject to legal requirements)
Opt-out of promotional communications
For such requests, contact us at: info@crystalparadise.in
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Updated policies will be posted on the website and will take effect immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Crystal Paradise
📧 Email: info@crystalparadise.in
📞 Phone: +91 9310990447
🌐 Website: crystalparadise.in
