Privacy Policy

Last Updated: 25/06/2024

Welcome to The Crystal Paradise (referred to as "we", "us", or "our"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our website (the "Site") and our services.

  1. Information We Collect:

    a. Personal Information: When you visit our Site or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

    b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and browsing preferences.

  2. How We Use Your Information:

    a. We use the personal information you provide to process your orders, communicate with you about your orders, and provide customer support.

    b. We may use your email address to send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails.

    c. We use non-personal information to analyze trends, administer the Site, improve our services, and gather demographic information about our user base.

  3. Disclosure of Information:

    a. We may share your personal information with third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping carriers).

    b. We may also disclose your personal information when required by law, to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  4. Security:

    a. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    b. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

  5. Cookies:

    a. We use cookies to enhance your experience on our Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

  6. Your Rights:

    a. You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account on our Site or by contacting us directly.

  7. Third-Party Links:

    a. Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.

  8. Changes to Privacy Policy:

    a. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date.

  9. Contact Us:

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@crystalparadise.in.

By using our Site and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing The Crystal Paradise.