Shipping Policy

Last Updated: 25/06/2024

At Crystal Paradise, we strive to ensure a seamless and hassle-free shipping experience for our customers. Please read our shipping policy carefully to understand how your orders will be processed and delivered.

Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

We offer standard and expedited shipping options for most orders. The available shipping methods will be displayed at checkout, along with estimated delivery times and costs. Most orders are delivered within 7 days.

Please note that we currently only ship within India.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the selected shipping method. The exact shipping cost will be displayed at checkout before you make your payment.

We may offer free shipping promotions for orders that meet certain criteria. Keep an eye out for any ongoing promotions on our website or social media channels.

Estimated Delivery Times:

Estimated delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days, while expedited shipping may take 1-3 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

If you have any questions or concerns about the status of your order, please don’t hesitate to contact our customer support team for assistance.

Shipping Restrictions:

Some items may be subject to shipping restrictions due to size, weight, or other factors. We will notify you if any items in your order are not eligible for shipping or if additional shipping charges apply.

We do not ship to P.O. boxes or APO/FPO addresses at this time.

International Shipping:

Unfortunately, we do not currently offer international shipping. We apologize for any inconvenience this may cause.

Shipping Damage or Loss:

In the rare event that your order is damaged or lost during transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as necessary.

Contact Us:

If you have any questions or concerns about our shipping policy, please feel free to contact us at [email address] or [phone number]. Our customer support team is available to assist you during regular business hours.

Thank you for shopping at Crystal Paradise! We appreciate your business and hope you enjoy your new home decor and kitchen wares.